Terms of Service

1. What this is

Canto Reader is a learning tool. It converts Chinese text to Jyutping, plays recordings of Cantonese syllables, and helps you keep and review words. Most of it runs on your own device.

2. Accuracy, and its limits

Readings come from open linguistic databases and are worked out from context. They are usually right and sometimes wrong. Text recognition from photographs is imperfect, particularly on tilted, low-contrast or handwritten text.

Do not rely on Canto Reader where being wrong would matter — medical, legal, safety or financial information, or anything you are signing. It is a study aid, not a translator and not a professional service.

3. Your account

An account is optional. If you create one, keep access to your email secure — anyone who can read your email can sign in as you. Tell us promptly at support@snap2story.com if you believe someone else has used your account. You may delete your account at any time from Settings.

4. Paying for the camera

Reading photographs is a one-off purchase of $9.99 AUD, payable through Stripe. It is not a subscription and does not renew. It unlocks the feature on your account, so it follows you to any device you sign into.

Everything else — typing Chinese or Jyutping, readings and tones, the recordings, the dictionary, your word bank, reviews, the game and offline use — is free, and we intend to keep it that way.

Prices are in AUD and include GST where it applies. We may change the price of future purchases; what you have already bought is unaffected.

5. Refunds and consumer guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. See our refund policy for how we handle requests, including the ones we are not legally obliged to honour but do anyway.

6. What you may not do

• Resell, sublicense or redistribute the app or its audio and dictionary data as your own product.
• Attempt to break, bypass or disable payment, or help others do so.
• Submit falsified scores, or interfere with the leaderboard.
• Use the service to break the law, or to infringe someone else’s rights.
• Upload or process content you have no right to.
• Use a shared link or name card to harass, threaten, deceive or defraud anyone, to spread hate, or to advertise — or try to get contact details or web addresses past the checks on them.

We may suspend an account that does these things. Where the breach is minor and fixable we will say so first.

7. Your content

The words you save and the text you enter are yours. We claim no ownership. We store them only to provide the service to you, and we do not use them to train anything.

Share links. When you share a link, the lines you chose are published at that address for 90 days, for anyone who has it. They are checked automatically before they go up, are kept out of search engines, and can be reported by anyone who sees them. We may take a link down at any time, and two reports hide one until we have looked at it. Share images are made on your device and are not published by us.

8. Third-party material

Canto Reader includes open data and software from others, some of it under licences requiring attribution. Those licences are listed on our licences page and continue to govern that material.

9. Availability

We try to keep the service running but do not promise it will be uninterrupted. Features that need a connection — definitions for words you have not looked up before, syncing, the leaderboard and purchasing — may be unavailable at times. The offline parts will keep working regardless, which is much of why they were built that way.

10. Liability

To the extent permitted by law, and subject to the consumer guarantees above, our total liability to you for any claim connected with Canto Reader is limited to the amount you paid us in the 12 months before the event giving rise to it. We are not liable for indirect or consequential loss.

11. Changes

We may update these terms. If a change materially reduces your rights we will tell account holders by email before it takes effect. Continuing to use the service after that means you accept the change.

12. Governing law

These terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of its courts.

13. Contact

Snap2Story Pty Ltd (ABN 26 696 266 654)
Level 1, 457–459 Elizabeth Street, Surry Hills, NSW 2010, Australia
support@snap2story.com